Privacy Policy
At Relax Inn Natural Bridge, we prioritize the safety, security, and privacy of all our guests. Managed by a professional host, we operate in full compliance with hospitality industry standards to ensure an exceptional and secure stay. This Privacy Policy outlines how guest information is collected, used, and protected during their stay at Relax Inn Natural Bridge.
Information Collection and Use
We collect personal information primarily to manage reservations, payments, and guest interactions effectively. When making a reservation, guests may be asked to provide:
- Personal Identification: Full name, contact details, and government-issued identification upon check-in.
- Payment Details: We accept credit cards, debit cards, and cash for payment of room rates and incidental expenses. The name on the credit card used for check-in must match the primary name on the reservation to enhance security and prevent fraudulent activity.
This information is solely used to facilitate services during your stay and to ensure a seamless experience with Relax Inn Natural Bridge.
Security and Safety Measures
Relax Inn Natural Bridge is committed to creating a safe environment for all guests. We have taken the following safety and security measures:
- Fire Extinguishers and First Aid Kits: Located in accessible areas across the property to address emergencies promptly.
- Security System: Monitored security system to ensure safety on the premises at all times.
- Window Guards: Equipped in designated areas to enhance guest safety and security.
These safety measures are in place to provide peace of mind and a comfortable stay for all guests.
Data Protection and Privacy
Relax Inn Natural Bridge respects the privacy of its guests and is dedicated to protecting any personal information shared with us. We do not share personal guest information with third parties except as required by law or to fulfill guest services. Access to guest data is restricted and only available to authorized personnel.
Payment Policy
To ensure a smooth check-in process and financial security, Relax Inn Natural Bridge has a strict policy regarding payments:
- Accepted Payment Methods: Credit cards, debit cards, and cash are accepted. For security purposes, the credit card holder’s name must match the reservation name.
- Incidentals: Additional charges incurred during your stay, such as room service or pet fees, will be charged to the payment method provided at check-in.
Name and Property Identifiers
For your convenience and clarity, Relax Inn Natural Bridge may also be identified as:
- Relax Inn Motel
- Relax Natural Bridge
- Relax Inn Motel Natural Bridge
These variations refer to the same property and adhere to the same privacy and security policies outlined here.
Contact Information
If you have any questions regarding this Privacy Policy or the measures taken to protect your information, please contact us directly. Our management team is committed to ensuring your privacy and security throughout your stay.
Thank you for choosing Relax Inn Natural Bridge. We are dedicated to providing a safe, secure, and enjoyable experience for all our guests.